Legal Notices

1. Website Operator

Brand name: WATEYA. Website: https://wateya.com. Public email: support@wateya.com. Public phone: +86 19957270420. Registered address: Room 2221, Building 1, Huada Taihe Plaza, No. 568 Chenghua North Road, Fengze District, Quanzhou City, Fujian Province, China. We aim to reply by email within 24 hours, 7 days a week. Phone service hours are Monday-Friday, 9:00 AM-6:00 PM (UTC+8).

2. Product Information

WATEYA makes reasonable efforts to ensure that product descriptions, specifications, prices, availability, images, accessories, delivery estimates, and promotional information are accurate, but we do not guarantee that all information will always be complete, current, or error-free. Product color, appearance, packaging, accessories, or minor design details may vary because of display settings, photography lighting, production updates, or inventory batches.

Actual fitness and wellness experiences vary depending on individual health status, fitness level, body composition, diet, training method, program selection, frequency of use, and correct operation. WATEYA does not guarantee weight loss, fat loss, muscle gain, pain relief, improved circulation, rehabilitation, treatment, or any other specific medical or fitness result.

3. Pricing and Availability

Prices, promotions, discounts, inventory, and shipping offers may change without prior notice. WATEYA reserves the right to correct errors, update information, limit quantities, refuse orders, or cancel affected orders because of pricing errors, stock issues, suspected fraud, payment issues, or incorrect product information.

4. No Professional Advice

Product guides, exercise suggestions, safe-use tips, safety information, and blog content on the website are provided for general informational purposes only. They should not be considered professional medical, health, fitness, rehabilitation, electrical, technical, safety, or legal advice. Always read and follow the product manual, warnings, and applicable safety requirements before use.

5. Product Use and Safety

Customers should place and use WATEYA products safely and only for their intended home fitness and exercise purposes. Use the specified power supply and place the vibration plate on a flat, non-slip indoor surface. Where helpful, use a nearby stable support and follow the product manual and electrical warnings.

Do not use the product near water, on unstable or elevated surfaces, or in ways that could create fall, pinch, electrical, or overheating hazards. Children should interact with products and accessories only under the supervision of a responsible adult.

6. Quality and Safety Transparency

WATEYA may provide manuals, safety guidance, specifications, usage recommendations, troubleshooting, and product documentation for specific models. Certifications, tests, declarations, or compliance documentation apply only to the specific model, version, batch, component, or scope stated in the document. WATEYA does not claim that all products are certified unless matching supporting documentation exists for the specific product.

7. Intellectual Property

All website content, including text, images, product photos, graphics, icons, logos, layouts, videos, designs, brand names, and other materials, is owned by or lawfully licensed to WATEYA and protected by applicable intellectual-property laws. You may not copy, reproduce, modify, distribute, display, sell, or otherwise exploit website content without WATEYA's prior written permission.

8. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, shipping carriers, apps, analytics tools, or other service providers. These links and services are provided for convenience. WATEYA is not responsible for third-party policies, practices, content, security, availability, or accuracy.

9. Payment Security

WATEYA uses secure checkout technologies and trusted payment processors to help protect payment transactions. We do not directly store full payment-card numbers in our own systems. Accepted payment methods are described in our Payment Policy.

10. Shipping, Returns, Warranty, and Other Policies

Shipping, returns, refunds, exchanges, warranty support, privacy practices, payment methods, and service terms are governed by the corresponding official WATEYA policies posted on our website. Please review all applicable policies carefully before placing an order.

11. Limitation of Liability

To the fullest extent permitted by law, WATEYA is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from use of the website, products, content, or services. To the fullest extent permitted by law, WATEYA's total liability for a claim related to a product purchase is limited to the amount actually paid for that product. This clause does not affect rights or liabilities that cannot legally be limited or excluded.

12. Changes to This Legal Notice

We may update this Legal Notice from time to time. Unless otherwise required by law, changes take effect when the revised version is posted on the website.

13. Contact Us

For questions about this Legal Notice, contact support@wateya.com or +86 19957270420. We aim to reply within 24 hours, 7 days a week. Phone service hours are Monday-Friday, 9:00 AM-6:00 PM (UTC+8).